Terms of service

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Terms and Conditions of Sale

Last updated: March 2026

Preamble

The website undertone.fr is operated by GZWANG (EURL with a capital of €1,000, SIRET 903 678 845 00012, RCS Perpignan). Throughout the site, the terms "we", "our" and "us" refer to GZWANG.

By visiting our site and/or purchasing a product, you agree to our Terms and Conditions of Sale ("T&Cs"). These T&Cs apply to all users of the site.

Article 1 - Terms of Use

By agreeing to these T&Cs, you declare that you are of legal age according to the laws of your country of residence. You may not use our products for any illegal or unauthorized purpose. Any violation will result in the immediate termination of your rights to use the service.

Article 2 - General Conditions

We reserve the right to refuse service to anyone, at any time. Your credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the service without our express written permission.

Article 3 - Accuracy of Information

We are not responsible if the information available on this site is not accurate, complete or current. The content is provided for general information only.

Article 4 - Prices and Modifications

Prices are subject to change without notice. We reserve the right to modify or discontinue the service at any time.

Article 5 - Products and Services

Certain products may be available exclusively online with limited quantities. We have made every effort to display the colors and images accurately. We cannot guarantee that your screen's display will be accurate.

Article 6 - Billing

We reserve the right to refuse any order. You agree to provide current, complete and accurate purchase information.

Article 7 - Third-Party Tools and Links

We may provide you with access to third-party tools "as is" without any warranties. Third-party links may direct you to unaffiliated websites for which we are not responsible.

Article 8 - Personal Information

Your submission of personal information is governed by our Privacy Policy.

Article 9 - Errors and Omissions

We reserve the right to correct any errors and to change or cancel orders if any information is inaccurate, at any time and without prior notice.

Article 10 - Prohibited Uses

You are prohibited from using the site: (a) for any unlawful purpose; (b) to violate any regulations; (c) to infringe upon intellectual property rights; (d) to harass or discriminate; (e) to transmit viruses; (f) to collect personal information of others; (g) to interfere with the security of the site.

Article 11 - Limitation of Liability

In no event shall GZWANG be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Article 12 - Indemnification

You agree to indemnify GZWANG from any claim resulting from your breach of these T&Cs.

Article 13 - Right of Withdrawal

In accordance with Article L.221-18 of the French Consumer Code, you have 14 days from receipt to exercise your right of withdrawal. Contact us at contact@undertone.fr. Items must be returned in their original condition. Return shipping costs are the responsibility of the customer for non-defective items.

Article 14 - Governing Law

These T&Cs are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of the courts of Perpignan.

Article 15 - Contact

For any questions: contact@undertone.fr

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